Dlink router setup crashes!!!

Posted by redthil On 8/25/2010 11:41:00 PM


Just got a new D-Link  DIR 615 Wireless N Router today, after a week of my old Netgear router stopped working (have to do a postmortem of that router soon). After the issue faced during the setup of my old netgear router, this time, wanted to ensure that, the setup of this router, is smooth and without issues. 
The cover of the router box itself said, "EASY INSTALL - 3 simple steps". That gave me lot of relief, as i dont have to go through the rather little difficult task of configuring it manually. Inserted the CD, and launched the "Router Setup Wizard". After clicking on "Agree" button (as always, didnt read any line in that agreement text, but always ensure that, i drag the scroll bar down, till the end), the first page was to select the language. Selected English, and clicked Next. All is well till now. 

The second screen was "Checking the current network" and "Verifying the Current Network". started the first one of checking the current network. just then popped up an windows error window, saying that "The program has encountered an ERROR"... just thought it might be because of, the setup not be compliant with Windows Vista. Read the manual, which was saying it compatible from Windows2000 till  Windows7... 

Closed the wizard, took the CD out, inserted it, and tried again (got used to the Windows method of restarting to solve any error encountered). But no use with this one.
Also tried disabling the Windows Firewall, Defender, and other Anti-Malware services. but no hope of going through this setup wizard. 

Reason:
Though i can manual setup, instead of using setup wizard, i wanted to find out the reason behind this setup wizard crash. After little reading here n there, and trying to understand what its doing when its checking for current network setup, finally was able to find the root cause for the crash. Found that, those network connections, which were created for the Virtualization Software(s), was the culprit behind this crash. This setup wizard was not able to get proper info or its getting some info which its not able to understand, and ultimately ends up crashing. 

Solution:
Disabled all the other Network Connections, except the main one, in which i have connected it to the internet. This time, the whole setup went through fine, and configured my wireless connection also using the setup wizard. Relax at the end!!!!

This is how the network connections status looked, after all the configurations.... you can see the status of Virtualized Networks as "Disabled"

Dont know when will i configure a router without any issue!!!!!

Hows this post? 

5 comments

  1. Anonymous Said,

    thanks. had the same problem with the DIR-655 and vmware

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